Users of the new generational banking systems have had some issues using the platforms lately especially when it comes to sending out funds and even receiving real-time.
What Has Happened to Transfer on OPay, PalmPay, Carbon and Others?
There has been a technical glitch in the Nigerian Inter-Bank Settlement System (NIBSS) which started on Tuesday, 11th April 2023 till the early hours of Wednesday.
According to sources close to NIBSS, the technical issue was caused by a network failure and this has affected the core banking system.
What The Fintech Companies Are Saying
To assure their customers, Carbon took to twitter to confirm this and informed them that the team are working on resolving as soon as possible.
Hey Carbon fam! We’re aware that some of our customers are experiencing transfer delays and we apologize for the inconvenience.
Our team is actively working to resolve the issue as quickly as possible.
We appreciate your patience.💜
— Carbon (@get_carbon) April 11, 2023
Other Fintech companies have followed suit ensuring that their customers are kept abreast.